Behaviour consultant providing guidance during a support session.

behaviour management consultation: key principles explained

Behaviour Management Consultation: Key Principles Explained
13:03

6 January, 2026

Key Principles of Behaviour Management Consultation Explained

Professional observing behaviour to inform management strategies.

Introduction

Understanding behaviour is the first step toward creating positive change. Every action serves a purpose, and when you or a loved one experience difficulties with challenging behaviours, it’s often a way of communicating an unmet need. This is where behaviour management consultation can make a real difference. By focusing on identifying the reasons behind behaviours, it’s possible to develop a positive behaviour support plan that fosters independence, enhances well-being, and empowers individuals to live more fulfilling lives.

For someone new to the NDIS, the process for setting up positive behaviour support typically begins with an assessment of individual needs and circumstances, often conducted by a specialist. The next step involves collaborating with the participant, their family, and support network to create a tailored support plan aligned with NDIS requirements, ensuring ongoing monitoring and adjustments to achieve the best outcomes.

Key Highlights

  • Behaviour management is a collaborative approach to understanding and addressing challenging behaviours. Positive behaviour support focuses on improving a person's quality of life by teaching new skills. A personalized support plan is created by behaviour support practitioners in partnership with you and your support network. To find a registered behaviour support practitioner in Australia, you can search the NDIS (National Disability Insurance Scheme) provider directory, consult with local disability services, or ask for referrals from your existing support network and healthcare professionals. These resources can connect you with qualified professionals who can tailor positive behaviour support to your individual needs.

  • Positive behaviour support focuses on improving a person's quality of life by teaching new skills.

  • A personalized support plan is created by behaviour support practitioners in partnership with you and your support network.

  • The primary goal is to create a supportive environment that reduces the need for concerning behaviours.

  • This process empowers individuals with disabilities to gain independence and enjoy a better quality of life.

Understanding Behaviour Management Consultation

Behaviour management consultation brings together you, your support network, and professional consultants to understand and address challenging behaviours. The focus is on support and understanding—not punishment.

This collaborative approach aligns everyone toward shared goals. By analyzing the environment and individual needs, consultants develop plans that encourage positive actions and reduce difficulties. The following sections will detail how this support works and why it matters.

What Is Behaviour Support and Positive Support?

Positive Behavioural Support (PBS) is a person-centered approach that improves quality of life for people with disabilities by reducing challenging behaviours. PBS treats behaviour as communication and aims to understand its purpose.

This understanding shapes personalized support plans, focusing on teaching skills for better communication, emotional regulation, and social interaction—such as effective communication or stress management techniques.

PBS creates a supportive environment, helps individuals build practical skills, reduces distress, boosts confidence, and encourages community participation, ultimately enhancing quality of life.

How Behaviour Management Consultation Works in Australia

In Australia, behaviour support is often funded by the National Disability Insurance Scheme (NDIS). As a registered NDIS provider, a behaviour consultant or board-certified behaviour analyst works with you and your support team to create and implement an individualized plan under the Improved Relationships category.

This process is collaborative and person-centered. Your consultant guides you from assessment through ongoing reviews to ensure your goals are met and positive change is achieved.

The standard process includes:

Stage

Description

Initial Consultation

Discussion to understand you and your support network.

Quick Safety Plan

Short-term strategies to manage immediate risks.

Functional Behaviour Assessment

Identifying the context and causes of behaviours.

Comprehensive Plan

Long-term strategy to build skills and improve quality of life.

Team Training

Training your team to apply the plan consistently.

Regular Reviews

Annual reviews to maintain effectiveness.

Importance for People with Disabilities

Behaviour support is vital for people with disabilities, including intellectual disabilities, to improve quality of life. It addresses challenging behaviours that limit community participation and personal goals, focusing on empowerment over control.

By understanding individual needs, practitioners can reduce difficult behaviours and create safer, more positive environments. This approach helps individuals build skills like communication and emotional regulation.

Ultimately, behaviour support promotes independence, stronger relationships, greater confidence, and fuller social engagement—enhancing overall well-being and affirming individual rights.

Key Principles of Positive Behaviour Support

The core of positive behaviour support is a commitment to understanding and respecting the individual. It uses principles of behaviour analysis to figure out why a behaviour is happening before creating a support plan. This ensures the strategies are tailored to the person's unique circumstances and individual needs.

This approach is fundamentally proactive and person-centered, aiming to prevent challenges before they arise. The following sections explore some of the key principles in more detail, including the use of proactive strategies and a collaborative planning process.

Proactive Versus Reactive Strategies

A key principle of positive behaviour support is its emphasis on a proactive approach rather than a reactive one. Reactive strategies address challenging behaviours only after they occur, which can be stressful and less effective. A proactive approach, however, focuses on prevention by creating an environment where challenging behaviours are less likely to happen.

This involves working with the individual and their support network to identify triggers and put behaviour support strategies in place beforehand. This might mean modifying routines, changing the physical environment, or teaching coping skills to manage difficult situations. The goal is to build a supportive foundation that promotes positive interactions.

Common proactive strategies may include:

  • Changing routines at home or school to create more stability.

  • Making environmental changes, such as providing sensory tools to help with regulation.

  • Teaching new communication skills to express needs more effectively.

Person-Centered Approach

Behaviour management consultation taking place in a calm environment.

A person-centered approach is key to effective behaviour support, placing the individual at the core of all decisions. It focuses on their strengths, preferences, and goals—not just their challenges—recognizing each person's unique needs.

This approach relies on collaboration between the practitioner, the individual, their family, and carers. Involving everyone ensures support plans are meaningful, relevant, and more likely to succeed.

By tailoring support to each person, this method empowers people with disabilities, giving them a voice and control over their lives. This respect fosters ownership and drives real, lasting positive change.

Promoting Inclusion and Quality of Life

The goal of positive behaviour support (PBS) is to promote inclusion and improve quality of life. By reducing challenging behaviours, individuals can participate more fully in school, work, and social settings, gaining access to new opportunities.

Support teams help individuals develop social skills and build connections by identifying community activities and practicing social interactions. The focus is on fostering belonging.

PBS stands out by enriching lives—not just managing behaviour. It helps people with disabilities achieve greater independence, stronger relationships, and a more fulfilling life.

Essential Strategies in Behaviour Support

Effective behaviour support relies on a range of practical strategies designed to manage challenging behaviours constructively. Behaviour support practitioners are trained to develop and implement these strategies in collaboration with individuals and their support workers. The aim is to build skills and create supportive environments.

A key goal is to reduce and eliminate the need for any restrictive practice by providing positive alternatives. The following sections outline some of the most common and effective behaviour support strategies used to create lasting change.

Setting Clear Expectations and Routines

Setting clear expectations and predictable routines is a key strategy in behaviour support plans. Predictability reduces anxiety and uncertainty, which often trigger challenging behaviours.

Supportive environments communicate rules and expectations positively and simply using visual schedules, social stories, or clear language. Consistency helps individuals feel secure and understand what comes next.

Routines should be tailored to each person’s needs; some benefit from structure, others from flexibility. Providing predictability creates a stable foundation for positive behaviour.

Reinforcement and Reward Systems

Positive reinforcement is key to effective behaviour support. This approach rewards desired behaviours, encouraging repetition and building confidence.

Rather than focusing on mistakes, reward systems highlight positive actions. Rewards should be meaningful to the individual and may vary. Consistent support from others is essential.

Examples include:

  • Verbal praise for good choices

  • Token systems that earn preferred activities

  • Special privileges like extra time for favorite hobbies

Collaborative Planning with Families and Carers

Successful behaviour support requires teamwork and collaborative planning. Family members and carers provide crucial insights into the person’s history, preferences, and daily challenges, making their involvement essential for practical treatment plans.

Qualified practitioners, such as psychologists, social workers, or Board Certified Behaviour Analysts (BCBAs), lead the behaviour analysis process. They work with families to design strategies that everyone can use consistently.

This partnership ensures support is integrated into all areas of the person’s life. Involving families in planning empowers them to manage challenges effectively and builds a unified approach for long-term success.


Conclusion

In conclusion, understanding key principles of behaviour management consultation is crucial for creating a supportive environment, especially for individuals with disabilities. Using proactive, person-centered strategies promotes inclusion and improves quality of life. Setting clear expectations, using reinforcement systems, and collaborating with families are vital steps. Effective behaviour management empowers individuals to thrive—not just overcome challenges.

To learn more about how behaviour support can help, contact us for a consultation or call daar at 02 9133 2500 today!


Frequently Asked Questions

Are Positive Behaviour Support Services Covered by NDIS Funding?

Yes, positive behaviour support is funded by the NDIS. NDIS participants with funding in the "Improved Relationships" category of their plan can access these services from a registered NDIS provider. The National Disability Insurance Scheme recognizes this support as essential for helping individuals with complex support needs manage their behaviours and improve their well-being.

What Is a Behaviour Support Plan and What Should It Include?

A behaviour support plan is a document that guides support workers and families on how to best support a person. Based on a functional behaviour assessment, this support plan includes proactive treatment plans, strategies for teaching new skills, and clear instructions on how to respond to behaviours of concern in a safe and supportive manner.

How Can Behaviour Support Help Manage Challenging Behaviours in Children?

For young children, behaviour support can be incredibly effective in managing challenging behaviours through early intervention. It provides parents and the support network with tailored behaviour support strategies to create routines, teach emotional regulation, and use positive reinforcement. This helps address issues early and builds a strong foundation for future development.

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